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  KEO mp4 mp3 media players  
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Frequently Asked Questions :: Models MP-837 and MP-833

To help you understand and know your player better, we have collected here the answers to the most common questions, received by our Support Department.

1. I got KEO as a present but I do not know anything about MP3/MP4 players. Please, HELP!

2. How to load music / video / text / image files onto my player?

3. How do I scroll between music/video/image files to select the one that I want to play?

4. How do I get my music files from CD onto the player?

5. Can KEO play music/videos that I have purchased from i-Tunes? What about other DRM-protected audio files, will KEO play them?

6. How to convert .WAV and .OGG files into the format understandable for my KEO?

7. How do I load video files on my KEO?

8. How do I get "Game Section" to work?

9. Where is the microphone on this thing?

10. What Operating Systems is it compatible with?

11. How to use "Karaoke / Lyrics display" feature?

12. How to use "PhoneBook" feature?

13. Where can i find video/audio files for my player?

14. My screen goes dark too quickly, how can I adjust these settings?

15. Does KEO have a true digital FM radio tuner?
Can I really record my FM radio station with it?
Can I save it to Favorites list?


16. I upload images/music/video files to my KEO but it doesn't "see" them.

17. I accidentally deleted all demo media files on my player. Can I get them back?

18. What if my question is not in this list?

* All iceTECH products have 1 year manufacturer's warranty coverage. We will repair or replace the product for you free of charge within 1 year from the date of purchase. This warranty does not cover physical damage resulting from mishandling of product by the consumer or submersion in water. Please contact SUPPORT Department regarding warranty product replacement or repairs.
 


    
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